Terms and Conditions

These Terms and Conditions (“Conditions”) govern all photography services provided by Storybook Stills (“Photographer,” “we,” or “us”) to the client (“Client,” “you”). By booking a session, the Client acknowledges that they have read, understood, and agree to the following terms.

1. Damages and Liability

1.1 Client Responsibility for Damages
Any damage to the box, props, equipment, or property caused by the Client or their guests will be the Client’s responsibility. The Client agrees to reimburse Storybook Stills for the full market value of repair or replacement.

1.2 Limited Liability
Storybook Stills is not liable for circumstances beyond our control, including but not limited to inclement weather, delays, personal appearance (such as hair, makeup, or wardrobe), or unforeseen events affecting the session.

1.3 Equipment or File Failure
In the rare event of equipment malfunction, file loss, or data corruption, Storybook Stills will offer to reschedule the session or issue a full refund to the Client. This shall be the limit of our liability.

2. Misconduct and Harassment

2.1 Right to Terminate Session
Storybook Stills maintains a zero-tolerance policy for inappropriate, aggressive, or harassing behavior. The Photographer reserves the right to immediately terminate the session and leave the premises if such behavior occurs. In these cases, the Client will not receive a refund, and Storybook Stills reserves the right to contact law enforcement and file a report if necessary.

3. Rescheduling, Cancellations, Late Arrivals, and No Shows

3.1 Rescheduling
Clients must notify Storybook Stills as soon as possible if they need to reschedule. If our schedule cannot accommodate the new date, the cancellation policy below will apply.

3.2 Cancellations
• 7+ calendar days before the session: Full refund of the booking fee.
• Less than 7 calendar days before the session: 50% of the booking fee will be refunded.
• Within 24 hours of the session: The booking fee is non-refundable.

3.3 Late Arrivals
If the Client is late, Storybook Stills will do our best to complete the session within the original time slot. However, if additional time is required, it will be billed at $10 per every 10 minutes, subject to availability that day or on a separate date.

3.4 No-Shows
If the Client fails to show up for their scheduled session without prior notice, the booking fee will be forfeited in full.

4. Children and Pets

4.1 Children
We understand that small children can be unpredictable. By booking a session, the Client acknowledges that disruptions or uncooperative behavior from children are possible and do not warrant a refund or reshoot.

4.2 Pets
Our studio can accommodate pets up to 30 lbs that are well-trained and kept on a leash at all times. The Client assumes full responsibility for their pet’s behavior and any damages and harm that may occur.

5. Payment

5.1 Booking Fee
Sessions are not considered booked until the required booking fee has been paid. The booking fee secures your time slot and is applied toward your total session cost.

5.2 Remaining Balance
The remaining balance, including any add-ons, is due upon arrival at the session. Edited photos will not be delivered until full payment has been received.

6. Copyright and Usage Rights

6.1 Photographer’s Copyright
All photographs taken by Storybook Stills remain the sole property and copyright of the Photographer.

6.2 Client Usage
Clients may print and share the edited photographs for personal use only. Photos may not be sold, licensed, or distributed to third parties without written permission from Storybook Stills.

6.3 Photo Alteration
The Client agrees not to alter, edit, or apply filters to Storybook Stills’ photographs when posting online or in public forums.

6.4 Photographer’s Portfolio Rights
Storybook Stills reserves the right to use any images created for portfolio samples, contests, exhibitions, advertising, and promotional purposes.

6.5 Final Edits
Once Storybook Stills delivers the edited photographs, no additional changes, edits, or adjustments will be made based on client preferences. All editing decisions, including color grading, lighting, and composition, are made at the Photographer’s artistic discretion.

7. Data Sharing and Privacy

7.1 Client Information By booking a session with Storybook Stills, the Client understands and agrees that their contact information, booking details, and session-related data may be shared with our partner company, 11&10 Concepts, for the purpose of scheduling, coordination, marketing, and client management.

7.2 Use of Information Storybook Stills and 11&10 Concepts will only use the Client’s information for purposes directly related to the services provided and will not sell or disclose client information to any third party outside of this partnership.

7.3 Confidentiality Both Storybook Stills and 11&10 Concepts agree to handle all Client information responsibly and in compliance with applicable privacy and data protection laws.

8. Conditions

By booking a session with Storybook Stills, the Client confirms that they have read and fully agree to all terms outlined above.